Note: This command doesn't succeed always. Do a "Ctrl+A" and then "Ctrl+C" to select and copy it. Select the thumbprint section and click on the text below. Scroll down to find the thumbprint section. Open the certificate and click on the details tab. Note: 1a 1f 94 8b 21 a2 99 36 77 a8 8e b2 3f 42 8c 7e 47 e3 d1 33 is the thumbprint of the certificate. If the association is successful, then you would see the following window: There is a command that we could try to run in order to associate the private key with the certificate: C:\>certutil –repairstore my "1a 1f 94 8b 21 a2 99 36 77 a8 8e b2 3f 42 8c 7e 47 e3 d1 33" If private key is missing, then you need to get a certificate containing the private key, which is essentially a.
Scenario 1Ĭheck if the server certificate has the private key corresponding to it. We will follow a step-by-step approach to solve this problem. The problem is seen because the SSL handshake failed and hence the error message was seen. Now let's assume the website is accessible over http and we get the above error when trying to browse over https.
You will need to have the website working on http first before continuing with this troubleshooter. If it is not, there likely is a separate issue not covered here. The first thing that has to be checked is whether the website is accessible over http.
The following error message is seen while browsing the website over https: I am under the assumption the reader is well-versed in SSL Handshake and the Server Authentication process during the SSL handshake.ĭescription of the Secure Sockets Layer (SSL) Handshake:ĭescription of the Server Authentication Process during the SSL Handshake: The private key is known only to the server. It is important to know that every certificate comprises of a public key (used for encryption) and a private key (used for decryption). This is meant for troubleshooting SSL Server certificates issue only. If the Client certificates section is set to "Require" and then you run into issues, then please don't refer this document. Server Certificates are meant for Server Authentication and we will be dealing only with Server Certificates in this document. Client Certificates troubleshooting will not be covered in this document. This document will help you in troubleshooting SSL issues related to IIS only. Microsoft makes no warranties, express or implied. This material is provided for informational purposes only.
By Kaushal Kumar Panday Tools Used in this Troubleshooter:
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